02 November 2017

Santander and Jenson Button Team Up to Highlight Scourge of the Industry   

Free Fish and Chips for Those who Bring Along Evidence of Phishing Attempt

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Shipping News Feature UK – As a publication aimed at the international freight and logistics community, not actually a forwarder or 3PL provider, it never fails to amaze us here at the Handy Shipping Guide just how many fake 'shipping' documents and 'contracts' we receive on our email servers every day. Many of these are easily dismissed as obvious phishing scams, with the attached files having suitably suspicious names. But some are very cunning indeed and could probably pass muster if we actually were involved in shipping.

With us, a company merely associated with the industry, receiving so many phishing attempts, it is no wonder that online scammers can reap such havoc in the IT systems of shipping companies, who have to deal with thousands of genuine documents being emailed to them. Now one UK bank has teamed up with a Formula One legend to help raise awareness of the scope of the crime and, arguably more importantly, they are giving everyone who brings them a print out of a scam email or message a free portion of fish and chips!

British F1 driver Jenson Button is taking the wheel of Santander’s Phish & Chips van - serving fish and chips to the public in exchange for phishing emails and SMS phishing texts. The Phish & Chips van has been touring the nation to raise awareness of scam messages - serving over 3,000 portions of fish and chips to the public.

The Phish & Chips van was created after research revealed an estimated 600 million scam attempts were made in the UK over email, text and telephone in the last 12 months - the equivalent of over 1.6 million scam messages each day

As Santander’s brand ambassador, Jenson is throwing his weight behind the bank’s national campaign to help the public avoid being scammed by phishing emails and messages. Jenson will be firing up the friers of the Phish & Chips van in London on Monday 6th November between 12pm - 1:30pm and will be parked on Cathedral Walk in Cardinal Place, SW1E

The Phish & Chips van’s appearance in London follows a month-long nationwide tour visiting Manchester, Liverpool, Birmingham, Leicester, Glasgow, Leeds, Cardiff and Bristol. On his honorary new role as a scam fighting, itinerant purveyor of fish and chips Jenson Button said:

"Being behind the wheel of the Phish and Chip van around London was certainly a different driving experience! It was a lot of fun being part of the tour and serving fish and chips to the public in exchange for their scam emails. It’s been eye opening to see how many people receive these emails every day!”

During the tour, the Phish & Chips van, which accepts payment in the form of phishing emails and smishing (SMS Phishing) texts, has handed out over 3,000 portions of fish and chips to the public, along with a side of advice on avoiding the tricks criminals’ use in their attempts to steal people’s money and identities.

The Phish & Chips van was created following research showing how the nation is in the grip of a phishing epidemic, with a staggering 74% of Britons targeted by scammers with phishing emails, smishing texts and vishing calls. With each person targeted receiving an average of 16 fraudulent emails, texts or calls last year, this means up to 600 million phishing, smishing and vishing attempts potentially took place in the UK in the last 12 months (the equivalent of over 1.6 million scam messages each day). Reza Attar-Zadeh, Head of Customer Experience at Santander UK, commented:

“Phishing has been around for a number of years, originating with emails that were unsophisticated and obviously fraudulent. However, today phishing emails have evolved. They can appear in inboxes as convincing and genuine communications from consumer brands, but there are signs to look out for such as spelling mistakes, generic greetings rather than your name and suspicious looking email addresses.”

In addition to dishing out fish and chips, the van is serving up its top tips and advice on avoiding becoming a victim of phishing scams:

  • Never share your PIN number or online banking password with another person, not even bank staff;
  • Never download software or let anyone log on to your computer devices remotely during or after a cold call; and
  • Never enter your online banking details after clicking on a link in an email or text message.

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