Wednesday, August 23, 2017

South Africa Port Operator Implements New Ecommerce System and Fuel Facility

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SOUTH AFRICA – Transnet National Ports Authority's (TNPA), which operates the major ports in South Africa, has reported a number of new developments to enhance their service offerings. Firstly, the company's new, fully integrated e-commerce platform has gone live. The new Order to Cash system replaces TNPA's nine year old PortsOnline customer system for online submission of cargo documentation. TNPA Chief Financial Officer and Executive Sponsor of the project, Mohammed Abdool, said:

“Order to Cash is another Smart People’s Ports initiative that seeks to modernise how Transnet National Ports Authority operates by creating a single view of our port system and making transacting more effective and efficient. Through the use of technology, the Smart People’s Ports Program will intelligently collect real-time information in order to allow integrated planning, integrated monitoring of our processes and reporting throughout the value chain.”

The new e-commerce platform affords TNPA customers 24-hour access to the ports and enables them to use a self-service facility with limited administration dependency on TNPA. The company says that Order to Cash caters for the changing needs of their ports and customers, improving customer experience and visibility across various interactions with the port authority.

TNPA customers can view Order to Cash training tutorials HERE or else contact customercare.tnpa@transnet.net or call 0860 109 330 for any assistance.

In addition, the Port of Cape Town’s new fuel storage facility, operated by Burgan Cape Terminals, is now fully operational. The terminal received its pilot consignment of diesel aboard the tanker Marlin Ammolite in the first week of July 2017 and was tested ahead of full operation commencing this month.

Located on approximately 37,273 square metres of land at the port’s Eastern Mole, the new fuel storage and distribution facility has total capacity of 121,908m³ from 12 tanks and can handle diesel, petrol, FAME (fatty acid methyl esters) and ethanol for blending and jet fuel.

Construction began in late 2015 after Transnet National Ports Authority awarded Burgan Cape Terminals a 24-year lease to develop a new independent fuel storage, distribution and loading facility. Cape Town Port Manager Mpumi Dweba-Kwetana said:

“With an estimated investment of R 890 million, the awarding of this contract to a 30% black owned company in partnership with an international operator, speaks strongly to Transnet’s commitment to the Market Demand Strategy (MDS) and the vision of the Operation Phakisa programme of creating capacity ahead of demand and unlocking South Africa’s ocean economy.”